Job Position: Customer Support Representative
Job Location: Karachi
Key Responsibilities:
Assist end customers over the phone to resolve common issues and help with resolving issues.
Redirect end customers to their nearest service centre when necessary.
Utilize a strong understanding of electronics and the inner workings of inverters to assist with troubleshooting and technical inquiries.
Key Requirements:
Bachelor’s Degree in Electronics or Electrical Engineering.
Technical background, preferably with an understanding of electronics and Solar Inverters.
Background in the solar industry is a plus but not required.
A market-competitive salary will be offered to the selected candidate and other benefits according to company policy.